Frequently Asked Questions
Everything you need to know about our essential oil-infused lifestyle products.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Are your essential oils 100% pure?
Yes, all dōTERRA oils are CPTG Certified Pure Tested Grade™, ensuring they are free from fillers, synthetic ingredients, and harmful contaminants.
What is your return policy?
We offer a 30-day return policy. Unopened products can be returned for a full refund, while opened products may be eligible for a replacement or store credit.
Can I track my shipment?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. International shipping rates and delivery times vary based on the destination and customs processing.